Purpose in Action Guiding Principles

At the heart of The Highlands at Wyomissing lies a set of principles that guide our every action and shape our community.

Guiding Principles

Our Mission Transforming the Senior Experience

Experience a new era of senior living at The Highlands at Wyomissing®, where your independence is celebrated and your future is secure. Our Life Care contract ensures comprehensive healthcare without surprise costs, allowing you to fully embrace your passions and engage in a vibrant community.

Imagine strolling with friendly neighbors along tree-lined paths, staying active in our modern fitness center and pool, or exploring creativity in our art studio and library. We take care of daily chores like cooking, cleaning, and maintenance, so you can focus on building meaningful connections and enjoying enriching experiences.

Transform your senior years into a period of unparalleled joy and fulfillment at The Highlands.

Core Values

At the heart of The Highlands at Wyomissing lies a set of core values that guide our every action and shape our community. We believe in respect, compassion and integrity, ensuring that every resident feels valued and supported.

Ambassador

We represent The Highlands at Wyomissing – in a positive light with integrity. We take pride in our community.

Commitment

We are dedicated, adaptable, tolerant, dependable, focused, and passionate. We often do more than is required. We report to work as scheduled and on time.

Compassionate

We are empathetic, mindful, and kind.

Innovative

We are curious. We challenge the status quo. We identify new methods and efficiencies.

Results-Driven

We have a strong sense of urgency about solving problems and completing work. We exert unusual effort over time to achieve a goal. We maintain commitment to goals in the face of obstacles and frustrations.

Team-Orientend

We work cooperatively and effectively with others to achieve common goals.

How We Live Out Our Mission, Vision and Values

As a resident-driven community, the people who live here are at the center of everything we do. Our residents bring our mission and values to life by helping others, pursuing their passions, and showing compassion. Many see volunteering as a way of life — whether they’re leading singalongs or drumming sessions in Personal Care and Memory Support, mentoring local children, running the library, publishing Highland Happenings, or welcoming new neighbors. Their time and talents create a strong, vibrant culture of service.

Our team shares the same commitment. They know not just residents’ names but their stories — remembering small details that matter and building long-lasting relationships. Many have been part of The Highlands for decades, creating continuity, trust, and comfort. At The Highlands, people — residents and staff alike — bring our guiding principles to life every day.

About

Built on a foundation of compassion and excellence.

Transforming The Senior Experience

Fostering a lifestyle of thriving independence, enriched experiences, and lasting connections.

Leadership

Commitment to exceptional care begins with leadership and extends to every department and team member.

Heritage

A 30 year journey to redefine the senior living experience.

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Contact us

Physical Address
2000 Cambridge Avenue
Wyomissing, PA 19610-2714

Delivery Address
2234 Old Lancaster Pike
Reading, PA 19607
Phone & Fax Numbers
Local: (610) 775-2300
Fax: (610) 775-9851

Contact us for more information

For booking questions, please call or write to the contacts listed below.
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